To truly fulfill the mission of "serving customers, being responsible to customers, and ensuring customer satisfaction," Shengfeng Precision pledges:
1.Our company guarantees that every aspect of production will strictly adhere to the system. Whether in product design, manufacturing, or product inspection, we will maintain close communication with customers, promptly provide feedback, and address relevant information. We welcome customers to visit our company for guidance at any time.
2.We commit to delivering customers' products according to contract requirements. For those requiring technical services, our company will assign technical personnel to be involved throughout the acceptance and guidance process until the product is delivered as fully qualified.
3.We guarantee to provide customers with excellent pre-sales, in-sales, and after-sales services. In pre-sales, we offer comprehensive information on casting processes and methods. We have an obligation to invite the customer to participate in the supplier's technical design and review when needed.
4.Based on customer needs, we will track the quality of customer products and continually improve product performance and quality.
5.Upon receiving information about quality issues from customers, we will respond promptly and provide a solution within 24 hours. We are committed to addressing customer dissatisfaction without interruption to our service.